Privacy Policy

Effective Date: 15/01/2021

At HelpOnClass, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our academic assistance services such as online class help, homework support, and exam guidance.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, or WhatsApp number when you inquire or request support.
Service Details: Class subject, deadlines, assignment requirements, and login credentials (if voluntarily provided).
Payment Information: Billing address and payment method (via secure third-party platforms like PayPal or Stripe).
Usage Data: Pages visited, time spent, and how you interact with our site — for improving user experience.

We do not collect any unnecessary data or share your academic portal login credentials beyond the assigned team handling your request.

2. How We Use Your Information

We use your information to:

Provide personalized online class help for college students
Respond to your requests and provide price quotes
Deliver homework and exam solutions securely
Improve the quality of our academic support services
Send you updates, revisions, or follow-ups on your orders
Detect and prevent fraud or misuse of our platform

Your data is never sold or shared with third-party advertisers.

3. Cookies and Tracking

We use cookies to:

Understand how users interact with our site
Track website performance and optimize pages
Enhance navigation and usability

You can disable cookies in your browser settings, but this may affect your experience on our website.

4. Data Security

We use secure hosting environments and encrypted connections to protect your information. All transactions are handled through trusted and encrypted payment gateways.

Only authorized personnel have access to your submitted details and coursework. Your trust is essential to our business.

5. Your Rights

You have the right to:

Request access to the personal data we store
Correct or update your information
Request deletion of your data after service completion
Withdraw consent at any time

To do so, contact us at support@helponclass.com.

6. Third-Party Services

We may use secure third-party tools for payment, analytics, or communication (e.g., WhatsApp, Stripe, Google Analytics). These providers have their own privacy policies, which we encourage you to review

7. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or regulations. All changes will be posted here with a new effective date.

9. Contact Us

If you have any questions about this policy or how your data is handled, feel free to reach out:

📧 Email: support@helponclass.com
📞 Phone: +1-740-214-1673
📱 WhatsApp: [wa.me/17402141673]